These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the ecMac (“the Provider”) website located at the URL (“the Website”).
Upon receipt of payment for any order placed it is deemed that you have read and understood the terms and conditions as set out below.
If you have any queries please contact us via email on
By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Product images, representation
The actual product delivered may be subject to variations in appearance, as product packaging may differ over time. It remains the responsibility of the client to ensure that the product ordered is correct and the product description and/or model number will always overrule any related images when resolving a dispute regarding a product.

Product pricing and availability
The Products advertised on the website are subject to availability and will be delivered within the areas as determined by the Provider. It remains the responsibility of the client to ensure the delivery address, including suburb and postal code, is correct.
The Provider reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.
The Provider cannot guarantee availability of stock but will endeavour to source stock where possible to fulfil any order. If the Provider is unable to supply each and every item ordered or in the quantities ordered and cannot contact the user, the user nevertheless agrees to accept delivery and make payment for the items correctly supplied.

Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing

Obvious Errors
We regret that no order will be accepted if we identify an inadvertent and obvious error in the prices of products or services or the description of any of our products or services on the Website.

E-CommerceProducts and Services
The use of any product or service bought from this Website is at the purchaser’s/User’s risk. The purchaser/User indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The purchaser/User indemnifies and holds the Provider harmless and not accountable against any loss, injury or damages which may be sustained as a result of using the products or services sold on the Website by the Provider.

Our delivery times are within 3 working days for main city centres and within 5 working days for outlying areas. ecMac arranges delivers from Monday to Friday, 09h00 till 17h00, we do not deliver on a Saturday, Sunday and any South African public holiday.
Main Centres
Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth and East London can expect delivery within 4 working days.
Outlying Areas
Expect delivery within 7 working days.

Note: a day refers to a normal business day and would exclude Saturday, Sundays and public holidays.
ecMac endeavours to deliver on time as promised, we are however unable to guarantee that all orders will be delivered within the stipulated time frame as we depend on third party courier services.
Deliveries fees will be calculated and quoted depending on the delivery address provided when placing the order.
It is the clients responsibility to arrange that you or your authorised representative, who is a responsible person, is available to accept your purchases at the delivery address and that appropriate access will be made available.
On delivery, we will require the client or an authorised representative sign and confirm receipt.
All deliveries are outsourced and as such we cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the courier.
It is the responsibility of the client to arrange the appropriate insurance for the items ordered while in transit and prior to delivery.
In the rare and unlikely circumstance that the item ordered has a defect or is missing from the order please contact order services immediately on

Confirmation of order
Once an order is dispatched an email to confirming tracking details will be sent.
If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery. If you are unavailable to take delivery or collection, we may leave a note instructing on either re-delivery or collection from the courier.
Any delivery is subject to acts which is beyond the control of the Provider due to force majeure including (but not limited to) inability to secure labour, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, pandemic , or other labour disputes, fire, flood, drought or legislation.

Updating of these Terms and Conditions
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

Our contact information
Tel: +27 (0)11 784 90 94